Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using www.farahsanjana.shop (the "Site") or purchasing any products or services from Farah Sanjana. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use the Site.

1. Acceptance of Terms: By accessing the Site or making a purchase, you affirmatively agree to accept and comply with these Terms and our Privacy Policy. Your use of the Site constitutes your legally binding acceptance of these Terms.

2. Amendments to Terms: Farah Sanjana reserves the right to modify, update, or change these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any updates. Continued use of the Site after any modifications constitutes acceptance of the revised Terms.

3. Description of Services: The Site provides access to clothing and accessories available for purchase at the prices listed on the Site.

4. Account Creation: To make a purchase from the Site, you must create an account. You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account login credentials.

5. User Responsibilities: You are responsible for all activities conducted through your account. You must safeguard your account information and promptly notify Farah Sanjana of any unauthorized use or security breaches.

6. Intellectual Property: All content on the Site, including text, images, logos, and trademarks, is protected by intellectual property laws and belongs to Farah Sanjana or its affiliates. You may not use, reproduce, modify, or distribute any content without explicit permission from Farah Sanjana.

7. Pricing and Payment: Prices listed on the Site are subject to change without notice. Farah Sanjana strives to provide accurate product and pricing information, but errors may occur. In the event of an incorrect price, we may cancel your order or contact you for instructions.

8. Cancellations: You may cancel your order within 24 hours of placing it by contacting us. Farah Sanjana reserves the right to accept or reject cancellation requests and to cancel orders for various reasons.

9. Delivery: We aim to deliver products within 3-4 weeks from the close of sale, depending on the shipping location. However, delivery times may vary due to factors beyond our control. You are responsible for providing accurate delivery information, and we are not liable for any delays caused by third-party delivery agencies or customs.

10. Refunds and Returns: Refunds and returns are subject to our Refund and Return Policy. We accept returns for damaged, defective, or incorrect products, but custom-made orders are non-exchangeable and non-refundable.

11. Taxes and Duties: Sales tax is applied to the price of goods on the Site. For international shipments, import duties and taxes may apply upon arrival in the destination country. Customers are responsible for any customs fees or taxes.

12. Insurance: Parcels are insured for loss and damage up to the value as stated by the courier.

13. Customer Service: For any customer service inquiries, please contact us at farahsanjanaofficial@gmail.com.

14. Disclaimers: Farah Sanjana makes no warranties or representations regarding the accuracy or completeness of information on the Site. The Site may be subject to interruptions or downtime, and Farah Sanjana is not liable for any data loss or damages resulting from the use of the Site.

15. Limitation of Liability: In no event shall Farah Sanjana or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of the Site or the products sold on the Site.

16. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws as applicable in India.

17. Entire Agreement: These Terms constitute the entire agreement between you and Farah Sanjana concerning the use of the Site and the purchase of products.

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not access or use the Site.